Patient Information

New Patients

We would like to make your first visit to the practice as pleasurable as possible. You will be greeted by one of our reception team who will ask you to complete a medical history form.  Alternatively you may download a copy and bring it when you attend for your appointment.

• Downloadable medical history form. (word document)

If you have any problems filling in your forms, we will give you any help you need. Please bring a list of any medications that you are currently taking.

Your dental examination will include:

1. Examination of each tooth for signs of dental disease such as tooth decay or gum disease.
2. Mouth cancer screen. A full examination is carried out on the soft and hard tissues of the mouth for signs of abnormalities.
3. Any relevant x-rays that may be needed to aid in complete diagnosis.
4. Discussion of findings and the treatment options available. This may include the relevant x-rays. At that time an estimate of treatment costs will be discussed along with total cost and an idea of timescales.
5. A written treatment plan and estimate will be provided and your next appointment can be arranged at the end of your visit.

Children

Our aim is for children in our practice to grow up with great teeth and the knowledge to help them keep their teeth for life.

We encourage families to come for a check-up and meet our team of dental professionals who will be happy to discuss all aspects of a child's dental care from tooth brushing to orthodontics (straightening).

We invite you to join us and work together to give the whole family something to smile about!

What To Expect

Consultation

At the initial consultation your treatment plan is explained and a full quotation will be issued in order to ensure clarity of treatment and cost.

Appointments

We always try to see patients at the appointed time. If you are kept waiting your patience is appreciated. If you need to cancel an appointment we would ask that you give us 24 hours notice.  Our waiting area provides a comfortable and relaxing environment for all members of the family.

Emergency treatments

It is our priority to ensure that dental emergencies are treated with the utmost urgency. Our policy is to try and see all emergency patients that day or within 24 hours, where applicable.

Payment

Payment is due on the day of treatment and is accepted via cash, personal cheque and most credit/debit cards.

Terms and conditions

This is a mutual contract between us, as clinicians and you, our patients. Please ask at reception for details.