Introduction
Dobbin St Dental Surgery is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
1. Information We Collect
We may collect and process the following information about you:
- Personal Details: Name, date of birth, address, phone number, and email address.
- Medical Information: Health history, dental records, treatment plans, and any other information necessary for your care.
- Payment Information: Credit/debit card details and transaction history.
- Communication: Records of your communications with us, including emails, calls, and appointment bookings.
2. How We Use Your Information
The information we collect is used to:
- Provide and manage dental services to you, including treatment planning and follow-up care.
- Process payments and manage your account.
- Communicate with you regarding appointments, treatment plans, and practice updates.
- Improve our services and ensure the quality of care.
- Comply with legal and regulatory obligations.
3. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Only authorized personnel have access to your data, and they are required to maintain the confidentiality of your information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Healthcare Providers: If necessary, we may share your information with other healthcare professionals involved in your care.
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and IT support.
- Legal and Regulatory Authorities: We may disclose your information to comply with legal obligations or in response to a lawful request.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to legal and regulatory requirements.
- Object to the processing of your data in certain circumstances.
- Request the transfer of your data to another service provider.
To exercise these rights, please contact us.
6. Retention of Data
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and we encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Dobbin St Dental Surgery
36 Dobbin Street, Armagh, BT61 7QQ
Phone: +44 28 3752 2580